These are more guardrails than guidelines for public communication and content. (“Public” references any communication to people outside of our staff, students, and MPs.)

  1. We want to sound faith-filled and excited, but not too feminine. One way this fleshes out is in the overuse of exclamation points or flowery language. Obviously, Original is the exception 😉
  2. We want to sound more inspirational than informational. It is possible to communicate information in an inspirational way. It’s our job to find that best-fit.
  3. We want our content to lead people. Whether to a thought to ponder, to a point of decision, or a clear call-to-action, the direction must be clear. Reference our article on Writing For Promotions.
  4. The content should always feel at home in the context. For example, emojis wouldn’t fit in the context of a press release. But they definitely feel at home in a post on social media, an email to Serve Teams from their Serve Team Leader, or earlier in this article 👆.