Communication Guide

Consider this as your not-so-secret weapon in growing City First Church and your ministry. As the Communications Team, we are charged with the task to unify the City First Church message or brand; that is, how we look, feel, and sound to outsiders. One of our primary goals is to simplify everything our audience sees or touches, to make their life easier and more rewarding, in every aspect of their engagement with City First Church. This means we have to establish and protect the quality of what you read, touch, or click beyond the Main Auditorium stage.

We believe excellence honors God and inspires people. Excellence will not only survive, but thrive. We want to help you achieve excellence, thus making sure City First Church remains excellent in winning people to Christ!

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1. Introduction
2. Communication Values
3. The Basics
4. Voicemail Responses
5. Email Responses
6. Email Signatures & Guidelines
7. Media & Community Relations
8. Promotions
   1. Writing For Promotions
   2. Promotion System
   3. Promotional Guidelines
   4. Promotional Tools & Guidelines
9. Creative Request Form
10. Print Turnaround Times
11. The Bulletin
12. Website Guidelines
13. Social Media
    1. City First Church Event Resources
    2. Social Networks Started By Volunteers & Members
    3. Best Practices for Personal Blogs
14. Appendix A: Writing Conventions, Grammar & Spelling Guidelines, & Common Mistakes
    1. Writing Conventions
    2. Grammar & Spelling
    3. Common Mistakes
    4. List of City First Church Ministries & Affiliates
    5. List of City First Church Facilities
15. Appendix B: Working With Images & Fonts
16. Appendix C: Style Guide
17. Appendix D: Voice Guide
18. Appendix E: Creative Request Workflow
19. Appendix F: Booth Space Map